Communication with clients in messengers becomes more effective than by phone or e-mail. According to Tap2Pay research, the messengers win on such KPIs: open rate, click-through rate, reply rate. As a result, messengers have more than 3 times average open rate … Read More
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How Chatbots are Changing e-Commerce
Today, chatbots allow you to organize all the sales process in the messenger – from picking up the goods to payment and tracking the delivery. In this case, a customer doesn’t need to open a site or install an application, … Read More