Email vs Messenger bots: What’s Best for Your Business?

Communication with clients in messengers becomes more effective than by phone or e-mail. According to Tap2Pay research, the messengers win on such KPIs: open rate, click-through rate, reply rate.  As a result, messengers have more than 3 times average open rate … Read More

How Chatbots are Changing e-Commerce

Today, chatbots allow you to organize all the sales process in the messenger – from picking up the goods to payment and tracking the delivery. In this case, a customer doesn’t need to open a site or install an application, … Read More